Your business is running, you sleep a couple of hours a night, you work 60 hours a week, you carry photos of your family to remember their faces. Is your company a success? How can you tell? Here’s a few simple ways to gauge whether or not you are on the right path.
1. Profit - If there is money left after you pay your monthly operating expenses and debt, then things are looking good.
2. Get More Customers - Your customer list should be constantly growing, and it will if you are effectively reaching your target market.
3. Please your Customers - The strength of your business is directly tied to your ability to understand and satisfy the needs of your customers.
4. Happy Employees - Quality employees are rewarded for their hard work, and if they know they are appreciated, they will go the extra distance. Their face greets customers, you should do everything you can to keep that face smiling.
5. Are you Happy?? - Every now and then, take a reality check. Are you satisfied with your business ownership?
6. Most importantly, in my opinion, is ethical behavior and social responsibility. These qualities can bring your business some significant benefits relating to the other 5 items in this list. Lack of ethical actions and social conscience can damage your reputation, and profits could fall as a result.
In your business, how people judge your character is critical to sustainable success because it is the basis of trust and credibility. Abe Lincoln was known to describe character as the tree and reputation as the shadow. Your character is what you really are; your reputation is how people see you. So, your reputation depends on whether people think your intentions and actions are honorable and ethical, and your character is defined by your actual honorable actions.